1. Information We Collect
We may collect the following types of Personal Information:
- Contact Information: Name, email address, phone number, mailing address.
- Travel Information: Travel dates, destinations, preferred travel styles, and any special requests (e.g., dietary restrictions, accessibility needs).
- Payment Information: Credit card information (processed securely by our payment gateway), billing address.
- Passport and Visa Information: Passport number, expiry date, nationality.
- Other Information: Information you voluntarily provide to us, such as feedback, inquiries, or through surveys.
2. How We Collect Information
We collect Personal Information through various means, including:
- Website Interactions: When you visit our website, browse our services, make inquiries, or book travel arrangements.
- Direct Interactions: When you contact us by phone, email, or in person.
- Third-Party Sources: We may receive information about you from third-party sources, such as travel suppliers (airlines, hotels, etc.).
3. How We Use Your Information
We use your Personal Information for the following purposes:
- To provide travel services: To book flights, hotels, tours, and other travel arrangements.
- To communicate with you: To respond to your inquiries, provide travel confirmations, and send important updates.
- To improve our services: To analyze customer preferences and improve our products and services.
- To personalize your experience: To provide you with personalized travel recommendations and offers.
- To comply with legal and regulatory requirements: To comply with applicable laws and regulations.
4. Data Sharing and Disclosure
We may share your Personal Information with:
- Travel Suppliers: Airlines, hotels, car rental companies, and other travel providers to fulfill your travel arrangements.
- Service Providers: Third-party service providers who assist us with our business operations (e.g., payment processors, marketing platforms).
- Legal and Regulatory Authorities: To comply with legal and regulatory obligations.
We may also disclose your Personal Information if we believe it is necessary to:
- Protect and defend our rights and interests.
- Comply with a legal request or legal process.
- Prevent fraud or other illegal activities.
5. Data Security
We take reasonable measures to protect your Personal Information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.
6. Your Rights
You have the right to:
- Access: Request access to your Personal Information.
- Correction: Request correction of any inaccurate or incomplete Personal Information.
- Erasure: Request the deletion of your Personal Information in certain circumstances.
- Restriction: Request the restriction of processing your Personal Information in certain circumstances.
- Data Portability: Request the transfer of your Personal Information to another organization in a structured, commonly used, and machine-readable format.
- Object: Object to the processing of your Personal Information in certain circumstances.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.